Three Key Principles of Quality Service

Tuesday, June 9, 2020 (will also be offered on July 16, details TBA)

1:00 - 3:00 p.m.

Via Zoom - advance registration is required

Facilitators: Kim Greene and Linda Thai Schlossman

Fee: none

Intended for: all staff

There are three key principles you can call upon when designing and delivering quality service: Lean In; Become a Strategic Advisor, and Make it Easy. Join Kim Greene and Linda Thai Schlossman for this interactive two-hour workshop to explore these principles in greater depth, especially when set against the different customers you serve and the quality standards of your organization.

Advance registration is required: https://ucsd.zoom.us/j/93536161408.

After registering, you will receive a confirmation e-mail containing information about joining the meeting.