Jul 16, 2020–Jul 16, 2020 from 1:30pm–3:30pm
Three Key Principles of Quality Service
Thursday, July 16, 2020
1:30 - 3:30 p.m.
Via Zoom - register via the UC Learning Center, keyword 3keys
Facilitators: Kim Greene and Linda Thai Schlossman
Fee: none
Intended for: all staff
There are three key principles you can call upon when designing and delivering quality service: Lean In; Become a Strategic Advisor; and Make it Easy. Join Kim Greene and Linda Thai Schlossman for this interactive two-hour workshop to explore these principles in greater depth, especially when set against the different customer personae you serve and the quality standards of your organization.
Jul 16, 2020–Jul 16, 2020
from 1:30pm–3:30pm
Via Zoom
Registration for this event is required.
Visit the registration page for details.
Free
Staff Education and Development • staffeducation@ucsd.edu • 858-534-4890
Staff
Staff Education and Development