Building stronger, more productive teams requires an emotionally intelligent leader. The truth is that regular old IQ, technical know-how and subject expertise only get you so far in business today. Emotional Intelligence, or EQ, is the ability to manage your emotions and connect with others. This ability is critical in our culturally diverse, dispersed, fast-paced, global workplaces — and will make all the difference to your career. While the first Emotional Intelligence course introduces the concept, the second part builds on the practical application of the theories to develop stronger relationships with individuals and to manage emotions in group dynamics.