Jul 22, 2020–Jul 22, 2020 from 10:00am–12:00pm
Enhancing Quality Customer Service Skills
Quality Service Series
Enhancing Quality Customer Service Skills—two dates!
Wednesday, July 22, 2020 | 10:00 a.m.–12:00 p.m.
OR Monday, July 27, 2020 | 1:00–3:00 p.m.
Via Zoom—register via the UC Learning Center, keyword enhance
Facilitators: Kim Greene and Linda Thai Schlossman
Fee: none
Intended for: all staff
In this workshop, you will learn ways to elevate the standard customer interaction into a high-quality service experience for your audiences. After completing this workshop, you should be able to identify different systems and processes to assess your customer service skills, understand the value of the service to your audience, define quality standards, and define quality service.
Date and Time
Jul 22, 2020–Jul 22, 2020
from 10:00am–12:00pm
Location
Via Zoom
Event Registration
Registration for this event is required.
Visit the registration page for details.
Event Fee
Free
Contact
Staff Education and Development • staffeducation@ucsd.edu • 858-534-4890
Audience
Staff
Event Host
Staff Education and Development