Jun 25, 2020–Jun 25, 2020 from 12:30pm–4:00pm
Managing Quality Service
Thursday, June 25, 2020
12:30 - 4:00 p.m.
Via Zoom - advance registration is required
Facilitators: Kim Greene and Linda Thai Schlossman
Fee: none
Intended for: managers, work leaders, supervisors
Join Kim Greene and Linda Thai Schlossman for this interactive workshop where we will assess the systems and processes that define your service architecture (designing, delivering, and recovering) of your organization. After completing this workshop, supervisors should be able to explain the customer service experience curve and define quality standards and quality service.
Date and Time
Jun 25, 2020–Jun 25, 2020
from 12:30pm–4:00pm
Location
Via Webinar
Event Registration
Registration for this event is required.
Visit the registration page for details.
Event Fee
Free
Contact
Staff Education and Development • staffeducation@ucsd.edu • 858-534-4890
Audience
Staff
Event Host
Staff Education and Development