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Mar 5, 2019 at 12:30 pm

Principles of Effective Communication

event_title

Intended for: any staff

The communication process involves a sender, receiver, message, and channel. However, this simplistic description significantly under-represents what is actually a very complex process. This workshop is designed to build competence in foundational communication skills through practice and reflection on practice.

Topics Covered:

• Understand the key elements of any communication

• Discover the importance of body language, word choice and tone of voice in any communication

• Learn and practice a model for making a request

• Learn and practice a model for providing constructive feedback

• Learn and practice a model for providing positive reinforcement

• Learn and practice a model for “high stakes” communications

Learn and practice a model for communication during conflict

Event Website

Date and Time

Mar 5, 2019 at 12:30 pm

Location

Training Center North (Plaza Level, Torrey Pines Center-North)

Event Registration

Registration for this event is required by Mar 4, 2019. Visit the registration page for details.

Event Fee

Free

Contact

Staff Education & Development    staffeducation@ucsd.edu    858-534-4890

Audience

Staff

Event Host

Staff Education & Development

Event Category

Conferences, Workshops and Symposia