About Taking Back Control: An Adventure In Developing Personalized Content Moderation

Online platforms are riddled with harassment, which significantly impacts the well-being of users. Unfortunately, the content moderation solutions provided by platforms often disappoint end users as they fail to equip individuals with sufficient controls for their personal situations. In this talk, the speaker, who personally experienced a sustained harassment campaign on Twitter, shares how she regained control by constructing an automated, personalized, and collaborative anti-harassment system to protect themselves, which has proven to be effective. The experience of developing—and re-developing in the face of repeated platform API changes and restrictions—highlights many design issues that make managing severe online harassment an enormous challenge, which the speaker will discuss.

About The Speaker

Today's anonymous speaker has been the victim of a sustained harassment campaign on Twitter and will bring a unique and personal perspective to this pressing social media topic.

About Antisocial Media: How Users, Creators & Designers Respond to an Adversarial Internet

The early days of social media were filled with optimism about its democratizing potential and ability to bring people together. But more recently the focus has shifted to problems, ranging from doom scrolling to threats to national security. What has gone wrong? How can we fix it? This lecture series will explore many controversial facets of social media, from misinformation to radicalization, along with the strategies and systems that users, creators, and designers have developed to respond to them.