Work Leader Training Laboratory Monday, July 8; Tuesday July 23; and Monday, August 5, 2019 8:30 a.m.–12:00 p.m. Training Center North (TCN; Plaza Level, Torrey Pines Center-North (TPC-N)) Instructor: Noemi Bravo-Rojas Fee: $40 (registration/cancelation deadline 7/1/19) Keyword: LDRWLTL Intended for: employees who would like to develop their supervisory skills Participants will gain more confidence in their roles as leaders by practicing effective coaching, providing feedback, and communicating about conflict in the workplace. Topics include: ·Leading for employee success ·Determining appropriate leadership styles ·The ABC’s of motivation ·Assertive communication ·Coaching for improved performance ·Managing workplace conflict ·Delegating work effectively Videos, case studies, games, and exercises highlight this intensive twelve-hour course.