The Health Care Facilitator Program is a free, confidential service available to faculty, staff, retirees, survivors, and their eligible family members. Our program assists with resolving billing issues for services covered by your UC benefits. Providing detailed comparisons of benefit options, especially when managing complex medical conditions. Advocating on your behalf with plan representatives. Explaining how Medicare coordinates with UC-sponsored medical plans. We are here to support you in navigating your UCSD benefits.